(1)Choosing a monthly subscription
Our monthly subscriptions are unfixed-term contracts. The first month is payed online by credit card. Next renewals are made automatically every month. At any time, you will be able to connect to your Customer Area on the website to change or cancel your subscription.

(2)Choosing a yearly subscription
You save 2 months compared with monthly subscription. At the end of your 1-year subscription, you will be able to manually renew and all of your unused credits will be kept.

(3)Server identification of bounces
Addresses considered like bounces (no longer lives at the indicated address) are managed through different methods in Sarbacane 3. The server identification of bounces is probably the easiest method. This one consists in an automatical adding to the bounce addresses list by the Professional Routing Service. This method requires a Premium subscription and, of course, that the campaign is send through the Professional Routing Service.

(4) Routing credits
Credits allow you to send your e-mailing campaigns through the Professional Routing Service. Attention, a credit is not necessarily equal to a sended e-mail. The weigh of your message intervenes in the calculation of number of necessary credits for the sending of your campaign.

A credit is equivalent to a message weighing up to 195 KB (200.000 bytes) : message from 0 to 195 KB = 1 credit/address processed by the Professional Routing Service message from 196 to 390 KB = 2 credits/address processed by the Professional Routing Service message from 390 to 585 KB = 3 credits/address processed by the Professional Routing Service and so on in multiples of 196 KB