Sarbacane evolves and becomes Positive User.
Sarbacane takes a new step in its evolution. New accounts are now created on Positive User, the new version of the Sarbacane solution.
With Positive User, you can:
- Access one of the best emailing tools on the market, the one that made Sarbacane's success.
- Automate your campaigns and customer journeys more effectively.
- Deliver more personalized experiences to your contacts.
- Orchestrate your multichannel marketing (email, SMS, website, chat…) from a single tool that grows with your business.
Already have a Sarbacane account?
Nothing changes for you. You can continue to log in and use your account as usual.
FAQ
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Does this mean Sarbacane no longer exists?
No. Sarbacane continues to exist and operate as usual for existing customers. Positive User represents the evolution of Sarbacane into a more complete, omnichannel platform.
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Is Sarbacane being discontinued?
No. The Sarbacane solution is not being discontinued. It continues to exist and is fully supported.
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I already have a Sarbacane account. Do I need to do anything?
No. You don't need to do anything. You can continue using your Sarbacane account and log in as usual, with the same access.
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Why are new accounts being created on Positive User instead of Sarbacane?
This allows new users to get started directly on the most recent version of the platform.
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Can I try Positive User without affecting my existing Sarbacane account?
Yes. Creating a Positive User account has no impact on your Sarbacane account. Both can exist independently.
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Will pricing change?
No. Your Sarbacane subscription remains unchanged.
Positive User offers a different plan structure, while maintaining the same entry price (€69/month).
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I've never created a Sarbacane account. Can I create one?
No, it is no longer possible to create a new account on Sarbacane.
However, you can create a Positive User account directly to access the latest version of our Emailing & Customer Engagement platform.