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Sarbacane evolves and becomes Positive User.

Sarbacane takes a new step in its evolution. New accounts are now created on Positive User, the new version of the Sarbacane solution.

With Positive User, you can:

  • Access one of the best emailing tools on the market, the one that made Sarbacane's success.
  • Automate your campaigns and customer journeys more effectively.
  • Deliver more personalized experiences to your contacts.
  • Orchestrate your multichannel marketing (email, SMS, website, chat…) from a single tool that grows with your business.
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FAQ

  • Does this mean Sarbacane no longer exists?

    No. Sarbacane continues to exist and operate as usual for existing customers. Positive User represents the evolution of Sarbacane into a more complete, omnichannel platform.

  • Is Sarbacane being discontinued?

    No. The Sarbacane solution is not being discontinued. It continues to exist and is fully supported.

  • I already have a Sarbacane account. Do I need to do anything?

    No. You don't need to do anything. You can continue using your Sarbacane account and log in as usual, with the same access.

  • Why are new accounts being created on Positive User instead of Sarbacane?

    This allows new users to get started directly on the most recent version of the platform.

  • Can I try Positive User without affecting my existing Sarbacane account?

    Yes. Creating a Positive User account has no impact on your Sarbacane account. Both can exist independently.

  • Will pricing change?

    No. Your Sarbacane subscription remains unchanged.

    Positive User offers a different plan structure, while maintaining the same entry price (€69/month).

  • I've never created a Sarbacane account. Can I create one?

    No, it is no longer possible to create a new account on Sarbacane.

    However, you can create a Positive User account directly to access the latest version of our Emailing & Customer Engagement platform.