Sarbacane becomes Positive User
The French email marketing reference is evolving.
Discover Positive User.
We continue to support you at every stage of your growth. From email marketing to omnichannel customer engagement, reach your contacts everywhere: website, email, SMS, chat, notifications, mobile, wallet.
From email marketing to a more complete approach
to customer engagement.
Contacts
Manage & segment contacts
Make informed decisions based on reliable data. Eliminate guesswork from your strategy by unifying your tools, giving you a single source of truth to fuel your business growth.
Discover Contacts
Campaigns
Omnichannel marketing campaigns
Reach your audience everywhere. Cut through the noise by delivering the right message at the perfect time, ensuring your brand resonates on every single channel.
Discover Campaigns
Automation
Automate your customer journey
Turn repetitive tasks into smart workflows. Get hours back in your day while our system handles the manual work in the background.
Discover Automation
Studio
Visual Brand Management
Personalize every message on every channel. Create professional, on-brand designs in minutes. No designer needed.
Discover Studio
Analytics
Get real-time insights
Optimize every step from click to revenue. Spot the gaps in your funnel and make smarter moves with real-time data.
Discover Analytics
Website Experience
Personalized on-site experience
Turn every visit into a personalized journey. Show each visitor content that fits their needs and watch browsers become buyers.
Discover Website Experience
Contacts
Campaigns
Automation
Studio
Analytics
Website Experience
Manage & segment contacts
Make informed decisions based on reliable data. Eliminate guesswork from your strategy by unifying your tools, giving you a single source of truth to fuel your business growth.
Discover ContactsOmnichannel marketing campaigns
Reach your audience everywhere. Cut through the noise by delivering the right message at the perfect time, ensuring your brand resonates on every single channel.
Discover CampaignsAutomate your customer journey
Turn repetitive tasks into smart workflows. Get hours back in your day while our system handles the manual work in the background.
Discover AutomationVisual Brand Management
Personalize every message on every channel. Create professional, on-brand designs in minutes. No designer needed.
Discover StudioGet real-time insights
Optimize every step from click to revenue. Spot the gaps in your funnel and make smarter moves with real-time data.
Discover AnalyticsPersonalized on-site experience
Turn every visit into a personalized journey. Show each visitor content that fits their needs and watch browsers become buyers.
Discover Website Experience
More possibilities.
Same standards.
Email, still at the heart of your expertise
The reliability and deliverability that built Sarbacane's reputation remain fully intact.
More complete and more advanced customer journeys
Enriched automation, more powerful workflows, better data centralization.
A more complete view of your contacts
Positive User lets you go beyond the email campaign to build a richer customer experience.
Already a Sarbacane customer?
Nothing changes for you.
The same support
You keep the same team, the same contacts, and the same level of expertise by your side.
The same access to your account
You continue to log in to your Sarbacane application with your usual credentials, without interruption.
Your campaigns continue as normal
Your emails, automations, and scheduled sends remain active and work as usual.
FAQ
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Does this mean Sarbacane no longer exists?
No. Sarbacane continues to exist and operate as usual for existing customers. Positive User represents the evolution of Sarbacane into a more complete, omnichannel platform.
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Is Sarbacane being discontinued?
No. The Sarbacane solution is not being discontinued. It continues to exist and is fully supported.
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I already have a Sarbacane account. Do I need to do anything?
No. You don't need to do anything. You can continue using your Sarbacane account and log in as usual, with the same access.
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Why are new accounts being created on Positive User instead of Sarbacane?
This allows new users to get started directly on the most recent version of the platform.
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Can I try Positive User without affecting my existing Sarbacane account?
Yes. Creating a Positive User account has no impact on your Sarbacane account. Both can exist independently.
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Will pricing change?
No. Your Sarbacane subscription remains unchanged.
Positive User offers a different plan structure, while maintaining the same entry price (€69/month).
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I've never created a Sarbacane account. Can I create one?
No, it is no longer possible to create a new account on Sarbacane.
However, you can create a Positive User account directly to access the latest version of our Emailing & Customer Engagement platform.