Sarbacane Chat
Interact with your website visitors
Sarbacane Chat is a conversational marketing solution that allows you to stay in touch with your visitors and manage all of your communications from a single tool: omnichannel messaging (live chat and chatbot), knowledge base. Automate and contextualize your contacts with our conversation scenarios for an optimal user experience.
![Sarbacane Chat](https://www.sarbacane-cdn.com/img/chatsuite/header-chat.webp)
Sarbacane Chat features
a comprehensive range of functionalities:
Unified and multichannel inbox
Chatbot
Conversation scenarios
Integration with Sarbacane Campaigns
Contextual engagement
Satisfaction surveys
Simultaneous translation
Hosted knowledge base
Advanced team management
![Contextual engagement](https://www.sarbacane-cdn.com/img/chatsuite/illu_transformez_engagement.png)
![Conversation scenarios](https://www.sarbacane-cdn.com/img/chatsuite/illu_transformez_scenarios.png)
![Contact forms](https://www.sarbacane-cdn.com/img/chatsuite/illu_transformez_formulaires.png)
![Online appointment scheduling](https://www.sarbacane-cdn.com/img/chatsuite/illu_transformez_rdv.png)
Turn your visitors
into customers with chatbots and real-time conversations
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Contextual engagement
With our automated communications, engage your visitors based on their browsing behavior and journey.
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Conversation scenarios
Trigger the right scenario at the right time and to the right person to capture their attention and address their needs.
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Contact forms
Create contact forms to capture qualified leads when your teams are not online.
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Qualify Your Visitors
Use Chat Bubble to Prequalify Visitors on Your Website with Targeted Questions
![Interconnection with your marketing tools](https://www.sarbacane-cdn.com/img/chatsuite/illu_engagez_interconnexion.png)
![Unified conversational experience](https://www.sarbacane-cdn.com/img/chatsuite/illu_engagez_experience.png)
![Proactive engagement](https://www.sarbacane-cdn.com/img/chatsuite/illu_engagez_engagement.png)
Engage and retain your customers throughout their journey
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Interconnection with your marketing tools
Connect Sarbacane Chat with Sarbacane Campaigns and all your marketing tools to precisely target your customers based on their profile.
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Unified conversational experience
Offer your customers the ability to reach you on all your digital touchpoints: website, mobile app, social networks, emails...
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Proactive engagement
Proactively reach out to your customers by sending outbound messages when their behavior warrants it.
![Chatbot assistance](https://www.sarbacane-cdn.com/img/chatsuite/illu_assistez_chatbot.png)
![Live chat](https://www.sarbacane-cdn.com/img/chatsuite/illu_assistez_livechat.png)
![Help center](https://www.sarbacane-cdn.com/img/chatsuite/illu_assistez_database.png)
![Satisfaction surveys](https://www.sarbacane-cdn.com/img/chatsuite/illu_assistez_satisfaction.png)
Assist your customers when they need it
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Chatbot assistance
Allow your customers to interact with your chatbot when your teams are not available to find answers to their questions.
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Live chat
Add your support team to Sarbacane Chat to offer your customers a new communication channel with your company and address issues with traditional channels.
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Help center
Import, create, or host your knowledge base on Sarbacane Chat to redirect your visitors to relevant content.
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Satisfaction surveys
Create and send satisfaction surveys to gather feedback from your users.
Find out more...
Sarbacane Chat is an integral part of an all-in-one marketing software that gives you access to many other features. Transactional messages, forms, questionnaires, surveys, landing pages, email prospection, chatbot, livechat, CRM – learn more about all the complementary modules of our marketing suite to optimize your cross-channel digital communication.
![Wheel of applications of the Sarbacane suite](https://www.sarbacane-cdn.com/img/chatsuite/roue-logos-apps.png)