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What is it?

Notification email

A notification email is an automatic email triggered by an event, an action or a non-action (birthday, purchase, shopping cart abandonment). The notification emailing aims at different objectives: notifying, engaging, relaunching, selling, thanking, building loyalty.

To be effective, the notification email must be sent to the right recipient at the right time. The nature of the trigger and the recipient's position in the sales tunnel determine the type and content of your notification email.

Here are the key elements to observe in order to create a successful notification email:

Take into account the current stage of the recipient in the sales tunnel

Take into account or even mention the trigger (online purchase, event registration, etc.)

Personalize the notification email

Define your goals (reassure, inform, sell, build loyalty, etc.)

Add a CTA to trigger the intended reaction

Other types of emails