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What is it?

Follow-up email

A follow-up email is a try to convert a customer who has not responded to a campaign or who has become inactive.

The sales follow-up email can announce an additional benefit (for customers) or provide premium information (nurturing strategy for prospects).

There is no standard solution for writing the perfect follow-up email. However, there are some basic guidelines to follow:

The reminder email must be personalized

The subject line, the preheader and the teaser should be carefully chosen

A clear message body will be helpful

A well-thought-out layout

A minimum delay of 3 days should be observed before sending a reminder by e-mail

A visible CTA that leads the recipient to do the action that was initially desired in the initial email campaign

Don't overuse reminder emails

Other types of emails